Contact SmartChat AI Assistant

We're here to help you

Quick Contact Information

  • Get support for technical issues
  • Report bugs or suggest features
  • Ask questions about our services
  • Discuss partnership opportunities
  • Get help with subscription management

Get in Touch

We value your feedback and are here to help with any questions or concerns you may have about SmartChat AI Assistant. Our team is committed to providing excellent support and ensuring you have the best experience possible.

MQL Development Ltd

Email: info@mqldevelopment.com

Website: https://mqldevelopment.com

Response Time: We typically respond within 24-48 hours

Frequently Asked Questions

How do I manage my subscription?

Subscriptions are managed through the Apple App Store. You can view, modify, or cancel your subscription in your Apple account settings.

What's your response time for support requests?

We aim to respond to all inquiries within 24-48 hours during business days (Monday-Friday).

Do you offer refunds?

Refund requests are handled directly by Apple through the App Store. Please contact Apple Support for refund inquiries.

Can I suggest new features?

Absolutely! We welcome feature suggestions and feedback. Please email us at info@mqldevelopment.com to share your ideas.

Business Hours

Our support team is available:

  • Monday - Friday: 9:00 AM - 6:00 PM (GMT)
  • Weekends: Limited support available
  • Holidays: Response times may be delayed

Technical Support

For technical issues, please include the following information in your message:

  • Device model and macOS version
  • App version (found in Settings → About)
  • Detailed description of the issue
  • Steps to reproduce the problem
  • Screenshots if applicable